Our Process

Like everything in life, it is important to plan ahead when you are considering any landscape or hardscape project.  Whether you are a do-it-yourself person or someone who hires a professional like Northampton Nursery to do the work, having a plan in place is essential.

Planning ahead will give you time to really think about what you are hoping to achieve with the project.  This may include a problem you are looking to address or an improvement you are looking to make for your enjoyment of your home and property.

If you choose to work with a professional, like Northampton Nursery, we will work with you to help guide you and advise you on the best way to achieve your goals for the project.  This is the time to factor in the unique features and layout of your home and property.  During the planning stage, Northampton Nursery, takes into account how the sun crosses your property, and if there are wet or dry areas which should be addressed.  For a landscaping project, these things go a long way toward making sure we have the right plants in the right place.  Planning for any grading and drainage issues is something you should always do on a hardscaping project. You don’t want to end up with a pond on your new patio or walkway.

In the long run planning will help save you time and money. Please review our process for planning in the tabs below, and feel free to ask us any question that you may have.
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During the initial consultation, we will ask you many questions so that we may begin to turn your dream into reality, for example:

– What is your general vision or goal?
– What are your likes/dislikes? (styles, materials, colors)
– What type of budget do you have? (this is very important and will enable us to better turn your dream into reality, because in reality, none of us has a money tree)
– What are your wants and your needs? (do you have priorities, are there special considerations with the site or how you plan to use the area)

We will also give you recommendations on your specific property that may apply such as:

– Drainage Issues.
– Permitting.
– Future plans and options that should be considered.

At the end of the initial consultation we will schedule an appointment to get together again to present plans and proposal for your project.

We will present a detailed proposal for your project, based on the conversations we had during our initial consultation. If applicable, your proposal will be broken down into categories showing the investment for each allowing you to manage and prioritize your dreams and budget. If any changes or revisions are needed, they will be made and presented for your approval.

Upon signing the proposal and making your deposit, we will schedule your project and contact you within one week, with your tentative start date. As your tentative start date approaches we will update you on where you stand on the schedule (asking that you understand that in our business weather may dictate changes to our schedule). Before your project begins, the salesman/designer and the construction manager will do an on-site project walkthrough to go over the specifics of your project.

Our team of professionals will arrive to transform your dream into reality. We will update you as to what’s taking place throughout the job while in process on a daily basis.

Upon completion of your project, we will do a final walk through with you to ensure no detail was overlooked and you are completely satisfied. We will proactively follow-up within 6 months of the job completion, to check for any warranty issues we may need to address and to make sure you’re happy.

CUSTOMER TESTIMONIALS
Karen A.
I can not begin to thank the wonderful team at Northampton Nursery for once again- going above and beyond my expectations! From their workmanship to their customer service they continue to wow me each time they come! Thank you to everyone who helped remedy my most recent issue! Pure brilliance!!
Mike T.
I just wanted to thank John and his team at Northampton Nursery. We searched far and wide for a supportive landscaping team that would provide good service, great planning, at a great price. They exceeded expectations as they provided landscaping, hardscaping and plans for building out additional rooms on our house. We invested a great deal of money in the projects and I remember saying to the team that you are "creating areas that will be in our memories forever as we have pictures growing up on the things they built". To this day, I revisit the photo's and can witness the time of life of our kids, based upon the projects that we created. I can not say enough about their caring and collaborative philosophy. If you are looking for someone to design, plant, build or lay....look no further than Northampton. 
Brook L.
We have been using Northampton Nursery for quite a few years now - they transformed our yard into an Oasis when we installed an in-ground pool! Their teams are hard working, reliable, conscientious, knowledgeable, polite, respectful and proud of their work! We are a loyal customer and after Spring clean up see them once a month for a monthly maintenance of our shrubs, plants, etc. We highly recommend them to anyone and everyone!
Jenna T.
I would definitely recommend Northampton Nursery for all landscape needs. I used them for two projects and plan on using them again. They are very easy to work with, friendly and professional. It is evident from working with them that their priority is making sure their customers are completely satisfied and happy
Susan C.
We had our front walk completed by Northampton Nursery. The transformation was immediate and enhanced curb appeal tremendously. Bill took the time to talk about every aspect of how things would look and gave recommendations on plants and brick colors. Recently, we had some concerns about our walk after the tough winter. John couldn't have been more responsive and helpful. Northampton Nursery has taken customer service to a new level. Thanks so much for the "royal treatment"